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FREQUENTLY ASKED
QUESTIONS

Q

Is it possible to find in stores favorite models from previous seasons?
A

There are items we especially like, and we try to go back to them from time to time. You, our clients are invited to indicate to us which item you miss here.


Q

What size should I take?
A

We define different sizes for each model, depending on the fabric, the type of item, and even its silhouette. We recommend you to look carefully at our size chart before you purchase the product.


Q

From what kind of fabrics are the garments made of?
A

Working in the studio, one of the most important things for us is the quality of the raw materials. We seek and insist on natural materials such as silk, cotton, wool and linen, and artificial materials based on natural as viscose, cupro and model. We look into the fabrics carefully, how they feel against the body, we test them in the laundry, so we can choose the best and most comfortable materials. Occasionally we also combine synthetic materials, but only after careful inspection. Please note, on every item in the site.


Q

What to do in case the size doesn’t fit well, or the garment doesn’t look the way you wanted?
A

You should always be updated before purchasing in the conditions of purchase and replacement of the .web site. You are welcome to look at our Replacements & Returns page.


Q

Where the brand’s clothes are made?
A

The clothes are manufactured in Israel, in a few selected sewing workshops with whom we are working for years. It is important for us to continue to manufacture in Israel, because the clothes are made with a lot of fine detail and meticulously. This is how we manage to maintain direct contact and communication with our production and can continue to take care of every detail.


Q

What is the added value by the brand?
A

Apart from the individual style of the collection, the development process of the items is unique in Rina Zin. While working in the studio on the models, we are taking longer than usual practices, to ensure that every item will become the most unique and accurate garment we can offer you. We develop the prototype in several sizes, to ensure that it compliment any woman of any size and scale. We wash the fabrics, the development models; check the dryer response and different washing temperatures, to understand the most appropriate treatment for each garment. We carefully examine the raw materials to touch, feel and movement prior to tailor the final product. The result is a product made with strict quality and attention to its uniqueness. We hope and believe you will feel the difference.